Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 2025

1. Information We Collect

We collect information that you provide directly to us when you:

  • Create an account or make a purchase
  • Contact us through our contact form
  • Subscribe to our newsletter or updates
  • Participate in surveys or promotions

This information may include:

  • Name and email address
  • Payment information (processed securely through third-party payment processors)
  • Order history and purchase details
  • Communication preferences

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send you download links and product updates
  • Respond to your inquiries and provide customer support
  • Send you marketing communications (with your consent)
  • Improve our services and website experience
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with trusted service providers who assist us in operating our website and conducting our business (e.g., payment processors, email services)
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

4. Data Security

We implement industry-standard security measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure storage of sensitive information
  • Regular security assessments and updates
  • Access controls and authentication

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve website functionality and user experience

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

6. Your Rights

You have the right to:

  • Access and review your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent for data processing

To exercise these rights, please contact us at support@shadowt3ch.org.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

When information is no longer needed, we will securely delete or anonymize it.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: